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Emergency Preparedness and Response plans in Solvay’s plants encompass off-site emergencies related to transport and distribution, including periodic simulations and training sessions. In addition, Solvay seeks to ensure worldwide emergency response when there are incidents involving its products.

Worldwide emergency assistance

Mitigating the consequences of transport incidents is equally important. For worldwide emergency assistance, Solvay continues to rely on the services of Carechem 24 (and Chemtrec in the US). This service answers any call anywhere in the world, supplying technical advice in the caller’s language 24 hours a day. Phone numbers are displayed on Safety Data Sheets, transport documents, and labeling.

Within their areas, Solvay sites offer assistance via national chemical emergency plans, where such plans exist. Such involvement currently covers the following 12 countries: Austria, Belgium, Finland, France, Germany, Italy, the Netherlands, Spain, Sweden, Thailand, the United Kingdom, and the United States.

Medical emergency response


sites performed emergency drills including scenarios with injured persons during 2017

In order to follow how medical emergency preparedness is included in emergency drills, an indicator was introduced in 2017. 69% of sites performed emergency drills including scenarios with injured persons during 2017.

A survey of Asia Pacific sites medical emergency responses was conducted to catalogue current practices and define what is still needed to ensure timely access to quality medical treatment the event of an emergency.

Topics covered included:

  • Hospitals and ambulances (characteristics, usual time to arrive to the site, etc.);
  • Site specifics, such as medical emergency response plans, drills, first responder training, physicians and nurses, antidotes, and specific needs;
  • Local regulations.

The survey made it possible to craft a site-level action plan proposal.