
A customer-centric strategy
- GRI disclosures
- 103-2
2017 marked the opening of a new chapter in our history as we reached a key milestone in our transformation. With our portfolio upgrade largely completed, we are now focusing on the next step in our journey: fostering cultural change throughout the organization and speeding up our transformation thanks to digital, seeking to make Solvay more agile and customer-centric, with the capacity to innovate faster.

With the portfolio transformation largely behind us, we are now in the process of driving cultural change within our company, getting rid of complexity and bureaucracy to free energies so that employees can really focus on what matters: our customers.Pascal Juéry Member of the Executive Committee
Stakeholders speak – Customers
Innovating to help our customers grow
Our Research & Innovation organization is geared to favor breakthrough innovation, which our customers require to maintain the pace of their own technological progress. 85% of the Group’s R&I investments are directly managed by the GBUs while Corporate R&I is leading Solvay into new growth territories, incubating emerging competencies, and enhancing innovation excellence.
When it comes to innovation, speed is a keyword. The teams’ ability to collaborate and to pull together as a Group allows us to react quickly. This year, for instance, corporate and business teams worked together on the strategic acquisition of EnergainTM, a battery-related technology, strengthening Solvay’s capabilities in the development of high-voltage solutions for Li-ion batteries. As a result, our solutions portfolio now includes a key battery component of electrolyte, ensuring higher performance and greater safety. Our flexibility, agility, and capacity to make rapid choice was decisive in the success of the operation.
2,100
R&I employees
284
Patent applications
€ 325 million
R&I effort
€ 80 million
Allocated to funds and start-ups

Open innovation is all about accelerating innovation. We make smart investments in promising start-ups such as Multimechanics, an American software company whose virtual testing software allows us to innovate in new complex materials.Nicolas Cudré-MaurouxGroup General Manager Research & Innovation